Returns & Exchanges
At Shop Square, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Simply follow our streamlined process to receive a full refund or exchange for a different product.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Package Your Items
Securely pack the products in their original packaging, ensuring all tags and accessories are included before sealing the box.
Drop Off and Track
Hand your package to the designated carrier and use the tracking number to monitor your return until it reaches our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing